Customer Ratings & Feedback Highlights
Friendly staff. Told me about other issues with car.
Great communication by the team as well as excellent customer engagement. Competitive pricing and outstanding quality of work
Impressively kind and caring people. Thorough and thoughtful service. Really great experience
Response from the owner:We're so happy you had a great experience with us. Providing smart service with a friendly touch is what we strive for, and it means a lot to hear that it made a difference. We truly appreciate your support!
I recently had a great experience with Doc Motor Works. The quality of work was excellent. What really stood out was the honesty and transparency. The team takes pride in their work and cares about their customers I recommend this shop, you will not be disappointed. They will be our mechanic going forward.
Response from the owner:It's always wonderful to hear that we exceeded your expectations. Thank you for the great review!
Doc’s fixed an issue that another shop noticed as well as fixing an issue that arose upon leaving the shop. Turns out the previous place installed the wrong MAF and Doc’s was able to sort that out quickly. Thanks again!
Response from the owner:It's always a pleasure to serve you. Thanks for leaving us a glowing review!
Response from the owner:Thank you for taking the time to leave us a review.
Response from the owner:Thank you for your review!
Prompt service, experienced technical staff provides highly efficient and detailed analysis and service.
I will continue to have them service my vehicle in the future.
I will continue to have them service my vehicle in the future.
Response from the owner:Hi Gary! We're delighted your experience with our technical team met your expectations. Your loyalty means everything to us, and we look forward to servicing your vehicle again soon.
Scott Wisneski Owner at Doc Motors is the kind of business owner every community hopes to have. He is reliable, trustworthy, and truly a man of his word. When Scott tells you something will be done, you can count on it being handled the right way and with complete integrity.
Beyond the excellent work he does with vehicles, what really stands out is the heart behind what he does. Scott’s involvement with Cars of Hope is nothing short of inspiring. The time, care, and generosity he gives to help families in need is a true blessing. People like Scott quietly make a real difference in the lives of others, and our community is stronger because of it.
As a Realtor serving Plainfield and the surrounding communities, I am constantly helping new families relocate to the area. Scott and the team at Doc Motors are people I will always feel confident recommending to those families because I know they will be treated with honesty, fairness, and genuine care.
If you are looking for someone you can trust with your vehicle and someone who truly cares about the people in the community, Scott at Doc Motors is that person. Naperville and Plainfield are fortunate to have him.
Five stars all the way.
Dan Firks
The Dan Firks Team
Beyond the excellent work he does with vehicles, what really stands out is the heart behind what he does. Scott’s involvement with Cars of Hope is nothing short of inspiring. The time, care, and generosity he gives to help families in need is a true blessing. People like Scott quietly make a real difference in the lives of others, and our community is stronger because of it.
As a Realtor serving Plainfield and the surrounding communities, I am constantly helping new families relocate to the area. Scott and the team at Doc Motors are people I will always feel confident recommending to those families because I know they will be treated with honesty, fairness, and genuine care.
If you are looking for someone you can trust with your vehicle and someone who truly cares about the people in the community, Scott at Doc Motors is that person. Naperville and Plainfield are fortunate to have him.
Five stars all the way.
Dan Firks
The Dan Firks Team
Response from the owner:Hi Dan! Truly grateful for such heartfelt words about Scott and our team. Your endorsement as a local Realtor means everything. Scott's commitment to Cars of Hope reflects our values beyond automotive service. We're honored to serve Naperville and Plainfield!
I brought my child’s car here after being told I need to pay 12k plus for a new engine along with a dozen other things somewhere else. I’m so glad I got a second opinion at Docs! Bill was amazing!! He was very thorough and we did not need a whole new engine. He fixed multiple issues for much much less than I was quoted elsewhere. Docs was HONEST, and pricing was absolutely fair for the work that was done. Super bonus that they have the most adorable interior play area to keep the little kids entertained if you have to wait. I will never use another shop again. I highly recommend this place. 100 ⭐️⭐️⭐️!
Response from the owner:We're so glad to hear that you enjoyed your experience with us. Thank you for the 5-star review!
As I walked in, I noticed the facility was well kept up and was very surprised about how well they utilized their waiting area, it is so diverse and very welcoming to children to have a great experience while waiting with their parent. What took their level of customer service to the highest level was their response to my emergency, they were equipped with a device and I received aid immediately. That kind of response came from within who they are as people, that’s the environment I want to be in. I truly appreciated the level of courtesy for my personal care, while waiting for my vehicle to be service.
Response from the owner:Hi Tc! Truly grateful for your 5-star review! Our team works hard to create a welcoming environment, especially for families. Your emergency situation highlights exactly what we strive for—immediate, compassionate care when you need it most.
I was very satisfied with my visit and service given. The office was amazing and very kid friendly. I would highly recommend this business.
Response from the owner:Thank you for the 5-star rating, Shelley! We are thrilled to hear that you had a positive experience at Doc Motor Works. We appreciate your support and hope to see you again soon.
Very nice and Cooperative people. I did oil change of My civic. Stmosphere for Customer area is nice childcare play area also there. Inside mechanic also brief me about the problem and diagnosis. Scot and other CS are both very nice people.
Response from the owner:Thank you for taking the time to leave us a review. We appreciate the stars.
Response from the owner:Thank you for taking the time to leave us a review.
Response from the owner:Thank you for taking the time to leave us a review.
I have had a lot of work done lately on my car, and I can't compliment the staff enough. They take the time to explain everything that needs to be done, how it will be done, and how much it will cost BEFORE they start. They never talk down to you and never seem impatient with my zillion questions. Just great people to work with.
Response from the owner:Thank you so much for such an awesome review Pat! We are so happy to take our time to help you and your car.
It’s always a pleasure going to Doc’s . They always take good care of my car
Response from the owner:Hi Guadalupe! So awesome! You've captured exactly what we strive for at Doc's - reliable, consistent care for your vehicle. Your loyalty means everything to our team.
My go to place any time I need work done on my vehicles. Staff is very friendly and knowledgeable. They also had a local shuttle that was very helpful. I would always recommend doc motor works. Prices are great too.
Response from the owner:Hi Rob! Love this! Your loyalty to Doc Motor Works means everything. Our shuttle service and fair pricing are just part of how we aim to make vehicle maintenance stress-free for our customers. ✨
Had a good experience with my mom’s car with an oil change. I had a
leak fixed and a tune up on my car. They also put in my air and cabin filters. Everyone is so nice there. Now that we’re out of the warranties with the dealer, we don’t need to go back 😁😁
leak fixed and a tune up on my car. They also put in my air and cabin filters. Everyone is so nice there. Now that we’re out of the warranties with the dealer, we don’t need to go back 😁😁
Response from the owner:Hi Nancy! We're so glad you trusted us with both vehicles. From oil changes to fixing leaks and replacing filters—it's wonderful serving customers beyond dealer warranties! Thanks for the kind words about our team. 😁
Great service on my 2019 Mazda 6. They always take great care of me!
Response from the owner:Hi Paul! Your glowing review about your Mazda 6 service means a lot to us. Taking great care of our customers is what drives our team every day. 🔧
Great new facility that is much closer to my home- same great service and people. I’ll be back!
Response from the owner:Hi Eric! It's wonderful to hear our new location works better for you. Convenience plus familiar faces is exactly what we aim for. Looking forward to serving you again soon!
Very pleasant. Wait area supplied with comfortable seats, nicely appointed atmosphere. Staff interested in your needs
Attention to completing service timely..
Attention to completing service timely..
Response from the owner:We're glad to have exceeded your expectations! Thank you for the 5-star review.
Completed the work in a timely manner at a very fair price. It’s good to have a mechanic you can trust.
Response from the owner:Hi Chris! Earning your trust means everything to us. We take pride in our fair pricing and efficient service—that's exactly what we aim for with every repair. Your feedback truly makes a difference!
First timer here. Highly recommend bring vehicles in for repairs. The amount of attention i received was amazing. Was updated on repairs and delays. Absolutely love bringing car here and fully trust them.
Thank you to the staff and technicians.
Thank you to the staff and technicians.
Response from the owner:Hi Bob! Truly grateful for your trust as a first-time customer. Our technicians take pride in keeping you updated throughout the repair process. Your confidence in our work means everything to us!